textItems_BankDetailsForThirdPartyClaimRequired = Please enter your bank details so that we can send your claim to the airline. All the data you enter is absolutely safe and confidential. textItems_BankDetailsForThirdPartyClaimRequiredTwo = This data is airline's requirement to file a claim. textItems_BankDetailsForThirdPartyPaymentRequired = Please enter your bank details so that we send them to the airline. All the data you enter is absolutely safe and confidential. textItems_BankDetailsForThirdPartyPaymentRequiredTwo = The airline will then transfer funds to your account. After that you should transfer us our commission. textItems_IdRequired = Please upload a scan or a photo of your passport or ID card, which you used for booking. It should clearly show your first and last name, photo, signature and ID number. textItems_IdRequiredThree = Providing a copy of your passport is a requirement of the airline. The airline checks that the signature on the consent was put by you and we are acting on your behalf. We use your data exclusively in accordance to our User Agreement, which is governed by personal data legislation. If you have any doubts, you can indicate on a copy of your passport that you are providing data for filing a claim. textItems_IdRequiredTwo = In case your passport or ID card, which was used for booking, has expired, we kindly ask you to upload your valid passport. textItems_addAirline = Please enter the airline name in the field below textItems_addCity = Please enter the city and the airport name in the field below textItems_addCompanions = Add fellow passengers textItems_addEmail = Add e-mail textItems_address = Address textItems_addressExample = Gedimino g. 15 textItems_airlinePlaceholder = Airline name textItems_airlineResponse = Please upload a photo/screenshot of the letter that the airline sent you by e-mail. Please write us at {0} if the airline has not written you. textItems_airlineResponseTwo = Unfortunately, without the airline's letter we can not proceed with your claim. textItems_proofAddressMango = In order to receive your payout, please submit the documents below. textItems_proofAddressMangoTwo = Please upload a bank statement that includes your address and is less than 2 months old. textItems_KycInfoMangoHeader = In order to receive your payout, please fill in the data in the fields below. textItems_KycInfoMangoHeaderTwo = Please, fill in data with great attention. textItems_KycInfoMangoNationality = Nationality / citizenship textItems_KycInfoMangoPlaceOfBirth = Place of birth textItems_KycInfoMangoFirstName = First name textItems_KycInfoMangoLastName = Last name textItems_anotherFlight = Check another flight textItems_bankCode = Bank code (BIC/SWIFT) textItems_bankDetailsChecked = Your bank details are confirmed to be correct and complete textItems_bankDetailsIncomplete = We need you to provide your bank details one more time to make it more correct and complete textItems_bankDetailsNotChecked = We have received your bank details and are checking them textItems_bankDetailsPaid = The payout has been paid to the passenger's bank account textItems_bankDetailsRequired = Bank details required textItems_chasLink = Link to download documents for signature textItems_city = City textItems_cityExample = Kaunas textItems_cityPlaceholder = City and airport name textItems_closedBankruptcy = The airline can not pay out textItems_closedBecauseOfAirline = Airline's rejection to pay has been justified in accord with the European law textItems_closedNoCancellation = There is no confirmation of the flight cancellation textItems_closedNotRelevant = Your case is not eligible for compensation or a refund according to EU and Turkey regulation textItems_closedSmallDelay = There is no confirmation of the sufficient flight delay textItems_connection = Connection (e.g. Paris or CDG) textItems_consent = Consent textItems_consentRequired = Consent required! textItems_continueMyApplication = Continue my application textItems_copied = copied textItems_copy = copy textItems_country = Country textItems_countryExample = Lithuania textItems_createOwnApplication = Create own application textItems_dataForConsentRequired = Data for consent is required textItems_dataRequired = Additional information is needed to get your money textItems_deniedForm = Please, upload a denied boarding form provided to you in the airport or sent by the airline to your email address. textItems_disablePassenger = Exclude this passenger from the claim textItems_document = Document textItems_documentsProofRequired = Please upload a photo/scan of documents confirming your flight (e.g. a ticket, booking confirmation or boarding pass) containing your flight number, flight date, passenger names. textItems_documentsRequired = We have sent documents to your email address, please sign them and upload to your profile. After this we will be able to proceed with your claim. textItems_duplicateApplicationMessage = The application for this particular case already exists and we are currently working on it. You can view the progress of this application by clicking the button below textItems_elderConsent = Accompanying adult's consent textItems_email = E-mail textItems_enterNow = Enter now textItems_expiredAfterDetailsNotReceived = We are sorry, but we have not received a full set of documents from you during the claim review period set by the airline. The claim acceptance period has expired textItems_extraCommissionNotification = Your bank charges an additional fee of €25 textItems_fillNow = Fill now textItems_forExample = e.g. textItems_handwrittenPoA = Please download this form and sign it by hand, then scan and upload it back to your personal account textItems_handwrittenPoALink = Click this link to download the document textItems_here = here textItems_include = Include textItems_inputUserPlaceholderBirthDate = Date of birth textItems_inputUserPlaceholderName = Full name, as in the passport textItems_lowercaseCompensation = compensation textItems_lowercaseRefund = refund textItems_mainSignatureRequired = Applicant signature is required textItems_minorCompanion = Companion textItems_minorCompanionADULT = ADULT textItems_minorCompanionMINOR = MINOR textItems_minorCompanionUNDER18 = (under 18) textItems_moneyWillBeTransferredToElder = The money will be transferred to the bank account of the elder companion textItems_no = No textItems_noCompensation = It seems that you are not entitled to compensation... textItems_noRefund = It seems that you are not entitled to refund... textItems_nothingFound = Nothing found. textItems_onHoldDetails = Unfortunately, we have not received the requested data from you. In this case, we are not able to continue working on the application. However, if you submit the documents in the nearest time we will resume working on the application. textItems_onHoldDetailsPreClaim = Unfortunately, we have not received the requested data from you. In this case, we are not able to prepare the package of documents needed to file an initial claim. However, if you submit the documents in the nearest time, we will continue working on the application. textItems_optionMissing = Is your option missing? textItems_optional = optional textItems_partnerEmailInUse = Sorry! This email is already in use. textItems_partnerProfileButton = Go to your profile textItems_partnerRegistered = Thank you! You are successfully signed up. textItems_partnerTryAgainButton = Please try again textItems_paynow = Pay now textItems_pleaseUpload = Please upload these documents in the field below for all the passengers applying for compensation textItems_px = px textItems_regionNotSupported = Unfortunately, transfers to your region are currently unavailable textItems_sameSuccessfulClaims = Great news! We have already successfully paid out money to {0} people that had the same date and flight as you textItems_saveAddedCompanion = Save passenger textItems_saveButtonValue = Save textItems_signNow = Sign now textItems_startTyping = Start typing... textItems_successHeading = Congratulations! The payout has been sent to your bank account textItems_successIsTransferred = We are happy to tell you that we managed to get your money from {0}. textItems_successPleaseConfirm = Upon receipt of the payout, please, press the button below to confirm the reception. textItems_successReceivedConfirmation = I have received the payout textItems_successWeSentYou = We have transferred the payout to your bank account. textItems_thisPassengerIsInactiveAfterClaim = We haven't received this passenger's consent, so the claim has been submitted without this passenger. If you want to get a payout for this passenger, you can submit one more application textItems_thisPassengerIsInactiveBeforeClaim = This passenger won't be included in the claim unless we get the passenger's consent. textItems_thisPassengerIsInactiveBeforeClaimButHasSignature = This passenger is withdrawn from the claim by your initiative. textItems_thisPassengerIsInactiveBeforeClaimButHasSignatureClick = Include the passenger in the claim textItems_thisPassengerIsInactiveBeforeClaimMinor = This passenger won't be included in the claim. textItems_thisPassengerIsInactiveClosed = We haven't received this passenger's consent textItems_to = To (e.g. Paris or CDG) textItems_unknown = unknown textItems_viewMyApplication = View my application textItems_weCantCalculateButYouCanApply = Submit your application, and we will calculate your compensation manually textItems_weCantCalculateCustomAirports = We cannot calculate your compensation automatically, because your entered an airport or an airline that is not in our database textItems_yes = Yes textItems_youCantAddCompanions = The claim has been already sent, so you can't add fellow passengers anymore. If you want to get a payout for other passengers, you can submit a new application bankInputs_accountNumber = Bank account number (not corresponding with card number) bankInputs_addressCity = City bankInputs_addressFirstLine = Address bankInputs_addressPostCode = Postal code bankInputs_bankCode = BIK (Bank Code) bankInputs_bankCodeVnd = BIK (Bank Code) bankInputs_last4DigitsOfPrivatbankCard = Last 4 digits of UAH PrivatBank card bankInputs_russiaRegion = Region of your bank account calcRefuse_airlineInactive = Unfortunately, it's impossible to receive compensation for this flight, because {0} is not currently operational calcRefuse_airlineOutsideJurisdiction = Unfortunately, it's impossible to receive compensation for this flight, because {0} does not have any representative offices in EU and Turkey calcRefuse_dateExpired = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because the compensation period has expired calcRefuse_delayLessThanMinimum = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation as the total delay is less than required calcRefuse_departureAndAirlineIrrelevant = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because the airline and the airport of departure are based outside EU and Turkey calcRefuse_departureAndArrivalIrrelevant = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because your flight was outside EU calcRefuse_departureAndArrivalIrrelevant2 = Your flight falls outside the scope of the relevant Regulation on Air Passenger Rights due to the airports of departure and arrival calcRefuse_euDepartureAndAirlineIrrelevant = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because the airline and the airport of departure are based outside EU and Turkey calcRefuse_euDepartureAndArrivalIrrelevant = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because your flight was outside EU calcRefuse_individualDateExpired = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because the compensation period has expired calcRefuse_refundsUnenforceable = Unfortunately for this airline, we don’t accept ticket refund applications for cancelled flights calcRefuse_warnedBeforehand = Unfortunately, your flight is not eligible for compensation according to EU and Turkish legislation, because you were informed about the flight cancellation more than 2 weeks in advance before the departure textItems_handwrittenPoA_important = It is important for the signature to be identical to the signature in the passport / ID textItems_disruption_cancellation = Flight cancelled textItems_disruption_delay = Flight delayed textItems_disruption_deniedboarding = Denied boarding textItems_disruption_missedconnection = Missed connection textFunctions_rejections_ATC = Unfortunately, the flight disruption you mentioned was caused by air traffic controllers (ATC) decision. In this case, this event is considered extraordinary to the airline and you are not entitled to receive compensation or a refund in accordance with EU 261/2004 textFunctions_rejections_baggageRulesViolated = We have received a rejection due to infringement of the baggage carriage rules. In this case, we are unable to prove the fault of the airline and receive your payout in accordance with Regulation EU 261/2004. Please write us at {0} if you can disprove the airline's point textFunctions_rejections_bankruptcy = We are sorry to tell you that we can not provide the necessary legal assistance with flight {0} - {1} on {2}, since {3} is currently bankrupt and can not pay out textFunctions_rejections_birdStrike = Unfortunately, the flight disruption was caused by a bird strike. In this case, airport services are responsible for measures concerning prevention of bird strikes, therefore, this event is considered extraordinary for the airline, and compensation or a refund can not be paid textFunctions_rejections_byClient = The application was closed at your request. If you would like to continue with the application please click the "Continue my application" button below textFunctions_rejections_byClient_spam = We sent you an email, unfortunately, it seems to of gone to your spam or junk folder. If you would like to continue with the application please click the "Continue my application" button below textFunctions_rejections_dateExpired = Unfortunately, the period of your application exceeds the statute of limitations legally established in the country of law enforcement, which is {0} years. It means that your flight on route {1} - {2} cannot be compensated on the basis of EU Regulation No. 261/2004, because it took place {3} years, and the period for the possibility of submitting the claim has expired textFunctions_rejections_dateExpiredYear = Unfortunately, the period of your application exceeds the statute of limitations legally established in the country of law enforcement, which is {0} year. It means that your flight on route {1} - {2} cannot be compensated on the basis of EU Regulation No. 261/2004, because it took place {3} years, and the period for the possibility of submitting the claim has expired textFunctions_rejections_dateExpiredYears = Unfortunately, the period of your application exceeds the statute of limitations legally established in the country of law enforcement, which is {0} years. It means that your flight on route {1} - {2} cannot be compensated on the basis of EU Regulation No. 261/2004, because it took place {3} years, and the period for the possibility of submitting the claim has expired textFunctions_rejections_differentBookingForMissedConnection = As the airline states, your connecting flights were purchased for different bookings, which means that the airline was not responsible for arriving on time for the second leg of your trip textFunctions_rejections_documentsOnBoarding = According to the airline representatives, you did not have the necessary flight documents during boarding. In this case, we are unable to prove the fault of the airline and receive your payout in accordance with Regulation EU 261/2004. Please write us at {0}, if you can disprove the airline's point textFunctions_rejections_euIrrelevant = Unfortunately, we can not provide the necessary legal assistance, since your flight {0} – {1} on {2} was departing from outside of EU and the airline {3} is also not situated in a EU country textFunctions_rejections_lateForBoarding = As the airline states, you were not able to show up for the flight on time, thus the airline had the right to deny you from boarding. In this case, we are unable to prove the fault of the airline and receive your payout in accordance with Regulation EU 261/2004. Please write us at {0} if you can disprove the airline's point textFunctions_rejections_litigationImpossible = The pre-court proceedings did not led to the acceptance of the airline to pay. Unfortunately, taking account of the jurisdiction of the airline and the country of departure, it is impossible to initiate a court procedure. Therefore, we have to cease working on your application textFunctions_rejections_noCancellation = Unfortunately, according to our data, your flight {0} - {1} on {2} was not cancelled. We have double checked the official flight database, so we cannot provide you with the necessary legal assistance, unless we get some kind of proof of the flight cancellation. Please write us at {3} if you have any additional information or documents which can disprove the airline’s point. This could be a letter from the airline, a photo of departures display or a written statement by the airport representatives textFunctions_rejections_noData = The application is closed, since the information required for the application is missing textFunctions_rejections_nonexistentEmail = We sent you an email, unfortunately, it was returned to us because the email address {0} does not seem to exist. Please enter a valid email address below so we can continue with your application textFunctions_rejections_otherExtraordinary = Unfortunately, the flight disruption in your case was caused by extraordinary circumstances, which the airline was not able to foresee. In this case, we are unable to prove the fault of the airline and receive your payout in accordance with Regulation EU 261/2004 textFunctions_rejections_outOfBusiness = Unfortunately, we can not provide the necessary legal assistance, since your case is out of the scope of Regulation EU 261/2004. You can learn more about the law and about your rights at {0}/en/rights.html textFunctions_rejections_previouslySettled = According to the airline representatives, they have already settled the dispute personally with you. In this case, we are unable to represent your interests. Please write us at {0} if you can disprove the airline's point textFunctions_rejections_smallDelay = Unfortunately, according to our data the flight you specified on route {0} - {1}, {2} was delayed for insufficient amount of time. These data are taken from the official base of retrospective flight data. In this case, we are not able to independently prove the guilt of the airline and receive any money for you on the basis of EU Regulation No. 261/2004 or Turkish law, therefore we need additional evidence of a long enough delay textFunctions_rejections_strike = We are sorry to tell you that on {0} there was a strike which caused the flight disruption. In this case, we are unable to prove the fault of the airline and receive your payout in accordance with Regulation EU 261/2004 textFunctions_rejections_warnedBeforehand = We have received a rejection due to the fact that the airline had informed you about the cancellation 14 days prior to the departure via the email address which was used to book the tickets. In this case, we are unable to prove the fault of the airline and receive your payout in accordance with Regulation EU 261/2004. Please write us at {0} if you can disprove the airline's point textFunctions_rejections_weather = Unfortunately, the cause of problems with your flight were unfavorable weather conditions. In this case, in accordance with the provisions of the Rules and the established judicial practice, a payout is not due. These are circumstances of force majeure, which the airline could not influence textFunctions_documentsUploaded = Additional documents uploaded: {0} textFunctions_escp_action = Now we need your consent to proceed. Please click the "Start preparing for ESCP" button textFunctions_escp_description = The airline refused to satisfy your claim and we are planning to take legal actions turning to the European Small Claims Procedure (ESCP). Based on our experience there is a high chance to win the case and get your payout. It won't cost anything for you, as always we cover all costs and risks. textFunctions_escp_heading = Are you ready to proceed with a legal action? formats_address = Please enter your address formats_airline = Please choose the airline from the dropdown list formats_arrival = Please choose the arrival airport from the dropdown list formats_bankAccountAccountEng = Account number should consist of 8 digits formats_bankAccountAccountRus = Account number should consist of 20 digits and does not concide with the bank card number formats_bankAccountBic = BIC should consist of 9 digits formats_bankAccountCardNumber = Please enter your card number in a similar format: "1234 5678 9101 1121" formats_bankAccountCorrespondent = The account number should consist of 20 digits and start with "301" formats_bankAccountCurrency = Please enter currency international code (e.g. EUR, USD, RUB, etc.) formats_bankAccountIban = Please enter your IBAN in a similar format: GB29 NWBK 6016 1331 9268 19 formats_bankAccountRussianRegion = Please choose the region where your bank card has been issued formats_bankAccountSort = Please enter your Sort Code in the format 00-00-00 formats_bankAccountSwift = Number of characters in the SWIFT code should range between 8 and 11 formats_birthDate = Please enter your birthDate formats_bookingNumber = Please enter booking reference formats_changes = Please enter transit airport city formats_city = Please enter your city of living formats_companyname = Please enter the company or the resource name formats_country = Please enter your country formats_date = Please enter arrival date formats_departure = Please choose the departure airport from the dropdown list formats_email = The email should contain symbols "@" and "." formats_flightNumber = Please enter flight number formats_index = Please enter your post code formats_name = Please enter both first name and last name formats_nameSymbols = Please enter only first and last name of only one passenger in the format FirstName LastName without punctuation marks, titles and any other additional words. You will be able to enter your companions details later formats_nameTitles = Do not enter Mr/Mrs if your ticket contains mr/mrs in the passenger's name formats_partnerEmail = The email should contain symbols "@" and "." formats_phoneNumber = Please enter phone number formats_radio = Choose one of the options formats_reasonDescript = Please enter the description of the delay reasons formats_signature = Inscribe your signature in the field formats_website = Please enter your website URL formats_wrongDate = Please check that the date is correct formats_email_mailcheck = Did you mean {0}? formats_identificator_short = Identificator length is less than 5 symbols. Please set a longer identificator formats_identificator_taken = This identificator is already taken. Please set a different identificator dropzoneTexts_dictCancelUpload = Cancel upload dropzoneTexts_dictCancelUploadConfirmation = Do you really want to cancel upload? dropzoneTexts_dictDefaultMessage = Click or drag files to upload dropzoneTexts_dictFallbackMessage = Your browser does not support this type of upload dropzoneTexts_dictFallbackText = Please use standard upload in the form below dropzoneTexts_dictFileTooBig = File size can't exceed 10 MB dropzoneTexts_dictInvalidFileType = File format is invalid dropzoneTexts_dictMaxFilesExceeded = Maximum files reached. You can send other files to {0} dropzoneTexts_dictRemoveFile = Remove file dropzoneTexts_dictResponseError = File failed to upload dropzoneTexts_successfullyUploaded = Successfully uploaded errors_accountNumber = Please enter your bank account number errors_address = Please enter your address errors_addressFirstLine = Please enter your address errors_airline = Please enter operating airline errors_arrival = Please enter arrival airport errors_bankAccountCardNumber = Please enter your bank card number errors_bankAccountFirstName = Please enter your first name as spelled on your bank card errors_bankAccountLastName = Please enter your last name as spelled on your bank card errors_bankCountry = Please enter your bank country errors_birthDate = Please enter your birthDate errors_birthPlace = Please enter your birth place errors_bookingNumber = Please enter booking reference errors_changes = Please enter transit airport city errors_city = Please enter your city of living errors_addressCity = Please enter your city of living errors_companyname = Please enter company or resource name errors_contactname = Please enter first and last name errors_country = Please enter your country errors_BIC = Please enter BIC / SWIFT errors_sortCode = Please enter UK Sort code errors_currency = Please enter the currency errors_date = Please enter departure date errors_departure = Please enter departure airport errors_email = Please enter email errors_firstName = Please enter your first name errors_flightDate = Please enter flight date errors_flightNumber = Please enter flight number errors_flightnumber = Please enter flight number errors_index = Please enter your post code errors_lastName = Please enter your last name errors_maxlength = You input is more than maximum length of {0} symbols errors_minlength = You input is less than minimum length of {0} symbols errors_name = Please enter first and last name errors_partnerEmail = Please enter email errors_patronymicName = Please enter your patronymic name errors_phoneNumber = Please enter phone number errors_policycheckbox = Please check the box to proceed errors_postalCode = Please enter your postal code errors_addressPostCode = Please enter your postal code errors_prbox = Please check the box to proceed errors_priceAmount = Please enter the price amount errors_radio = Choose one of the options errors_reasonDescript = Please enter the description of the delay reasons errors_signature = Inscribe your signature in the field errors_ticketNumber = Please enter ticket number errors_ticketPrice = Please enter the ticket price errors_tourOperator = Please enter your tour operator errors_unrecognized = Not recognized. Please make sure the input is correct errors_website = Please enter website URL errors_iban_unrecognized = Your IBAN is not recognized. Either the input is incorrect, or we cannot make IBAN transfers to your country yet. Please make sure the input is correct and write us at {0} errors_should_be_cyrillic = Please enter only cyrillic letters errors_should_be_latin = Please enter only latin letters errors_should_be_latinonly = Please, use only basic Latin symbols. errors_rubleAccountNumber_incorrect = Please enter the account number in rubles, it should contain the code of the ruble account 810 (6-8 digits) toBeChased_AirlineResponse = Airline Response toBeChased_DisruptionDescription = Disruption description toBeChased_ESCPConsent = Signed consent to proceed with ESCP toBeChased_ESCPServiceAgreement = Signed service agreement to proceed with ESCP toBeChased_ID = Passport toBeChased_PassengerContactDetails = Passenger Contact Details toBeChased_PromiseToReturnCommission = Receipt on transfer of commission for service rendering toBeChased_airlineForm = Hand signed consent toBeChased_bankDetails = Bank details toBeChased_birthDate = Date of birth toBeChased_bookingNumber = Booking number toBeChased_commission = Bank transfer of the service fee toBeChased_companionsConsents = Fellow travellers' signatures toBeChased_currency = Currency toBeChased_deniedForm = Denied boarding confirmation toBeChased_documentsProof = Documents proving flight toBeChased_flightDate = Flight date toBeChased_flightNumber = Flight number toBeChased_handSignedPoA = Consent signed by hand toBeChased_handWrittenPoA = Signed handwritten consent toBeChased_heading = Information requested from client toBeChased_price = Ticket price toBeChased_signature = Signature and address toBeChased_signatureWithoutAddress = Signature toBeChased_ticketNumber = Ticket number toBeChased_unknown = Unknown toBeChased_yesToESCP = Consent to proceed with ESCP toBeChased_yesToLegalOutsource = Consent to proceed with third-party lawyers textItems_partner_applicationCompensation = Compensation textItems_partner_applicationEstimatedValue = Estimated value textItems_partner_applicationRefund = Refund textItems_partner_duplicate = Duplicate application textItems_partner_hidePayoutHistory = Hide my payout history textItems_partner_stages_closed = Closed textItems_partner_stages_compensationPaidOutToClient = Compensation paid out to client textItems_partner_stages_cpcAndArbitration = Pre-trial procedures textItems_partner_stages_legalAction = Legal action textItems_partner_stages_onHold = On hold - data not received from client textItems_partner_stages_preparingToClaim = Collecting data textItems_partner_stages_processingPayments = Compensation transfer textItems_partner_stages_workingWithAirline = Working with the airline textItems_partner_test = Test application textItems_partner_viewPayoutHistory = View my payout history textItems_partner_youHaveNoPartners = You have no partners yet textItems_visa_digitsLeft1 = 1 digit left textItems_visa_digitsLeft2 = 2 digits left textItems_visa_digitsLeft3 = 3 digits left textItems_visa_digitsLeft4 = 4 digits left textItems_visa_digitsLeft5 = 5 digits left textItems_card_citi_cardIdentified = Your CITI card is identified textItems_card_citi_differentCommissions = There may be different commissions for CITI cards that start with your 6 digits. Please enter 3 more digits to get precise commission textItems_card_citi_notRecognized = The number is not recognized as a CITI card textItems_card_premier_cardIdentified = Your Sberbank Premier card is identified textItems_card_premier_differentCommissions = There may be different commissions for Sberbank Premier cards that start with your 6 digits. Please enter 3 more digits to get precise commission textItems_card_premier_notRecognized = The number is not recognized as a Sberbank Premier card textItems_card_visa_cardIdentified = Your Visa card is identified textItems_card_visa_differentCommissions = There may be different commissions for Visa cards that start with your 6 digits. Please enter 3 more digits to get precise commission textItems_card_visa_notRecognized = The number is not recognized as a Visa card textFunctions_card_yourTypeIs = Your card is {0} textStage_eightClientGotWhole = The airline will send the payout directly to your bank account within 30 days textStage_eightWeGotMoney = We have received your payout. Please fill in your bank account details so that we can transfer it to you textStage_fiveAssessmentCpc = We are considering to file a claim to consumer protection agencies since the airline has refused to pay textStage_fiveClaimSent = We have filed a claim to a consumer protection agency. The agency's decision may take from 6 to 12 months textStage_fourRejectionReceived = Airline has not agreed to pay. We are considering options to continue pre-trial negotiations textStage_fourReplyToRejectionSentDate = We have contested the airline's refusal. It the airline does not respond within 30 days, we will consider to file a claim to consumer protection agencies textStage_fourWorkingAirline = We have filed your claim, the airline has to respond within 60 working days textStage_nineClientGotM = Thank you! We will be happy to help you or your friends next time textStage_nineCommissionNotReceived = Please, transfer our service fee to our bank account within 5 days after receiving the payout from the airline textStage_nineMoneySentClient = We have transferred the money to your bank account textStage_nineReceived25FromClient = We confirm the receipt of the service fee. Thank you! We will be happy to help you or your friends next time textStage_sevenWeMoneyOrClientWhole = The airline has preliminary agreed to pay textStage_sixAssessmentEscp = We are considering to file a lawsuit against the airline to receive your money textStage_sixChasingClientEscp = We are collecting documents from you to file a lawsuit against the airline textStage_sixClaimSent = We have filed a lawsuit against the airline. The court's decision may take from 6 to 12 months textStage_threeGotDetails = We are preparing documents to file a claim with the airline textStage_twoNew = We are checking the flight data textStage_updated = Last updated on textItems_calculationResult_enterYourNameAndEmail = Enter your name and email to proceed textItems_calculationResult_heading = Apply for a ticket cash refund textItems_calculationResult_weWillStartWorking = We will start working on your claim right away toBeChased_prepayment_text = You chose to pay lower Compensair fee before we submit the claim. Please complete your payment via this link: toBeChased_commission_text = You should be getting your payment from the airline soon. As soon as you receive it, please pay Compensair fee via this link: textItems_general_or = or input_escp_agree = Start preparing for ESCP textItems_upload_a_document = Upload a document textItems_upload_a_document_for = Please, upload documents for: textItems_upload_documents_for = Please upload the birth certificate for minor passengers textItems_click_or_drag_upload = Click or drag files to upload input_ebcomplaint_form = To continue working we need documents signed by each passenger. Please download and sign the document using the link located at the bottom of the page next to each passenger. Then upload the signed document to the form below the link. companions_consentsrequired_description = To get a {0} for your fellow passengers please provide their signed consents. You can access the form for signing consent via the link. payment_wecongradulateyou_description = We are happy that you have received your rightful {0}. Please help us to make other people aware of their right to get compensation and refunds from airlines. payment_pleasereview = We kindly ask you to leave some feedback and share this opportunity with your friends and relatives – it is possible that they have also experienced flight disruptions in the past 6 years and are not aware of the opportunity to get a refund or compensation textFunctions_onHold_warning = We would like to remind you that we only charge a commission of {2}% in case of a successful recovery of money. In case we fail to get you a payout, you do not pay anything. textItems_flightNumber_suggestion = Is your flight number one of these? textItems_input_canbeempty = Optional textItems_input_description_heading = Delay description textItems_input_description_placeholder = Here you can enter the description of your case or indicate additional details textItems_input_reason_heading = Assumed cause of the delay textItems_input_reason_other = Other textItems_input_reason_planning = Planning error textItems_input_reason_strike = Strike textItems_input_reason_technical = Technical issues textItems_input_reason_weather = Weather conditions textItems_input_reasondescription_placeholder = Please describe everything you know about the reason of the delay textItems_input_ticketPrice = What is the total price of the tickets for the disrupted flight? textItems_input_tourPackagePrice = What was the total price of your package tour? textItems_input_uploadDocumentProofDescription = The upload is optional, but it increases your chance of getting your compensation. You can upload max. 3 documents. Possible file extensions: .pdf, .txt, .doc, .docx, .jpg, .jpeg, .png textItems_input_uploadDocumentProofTitle = Upload your itinerary or booking confirmation textItems_hint_booking_number_description = Usually consists of 6 symbols. The symbols may contain both letters and digits textItems_hint_booking_number_find = Booking reference can be found in the confirmation letter from the airline, which is sent to you right after you have purchased or booked the tickets textItems_hint_flight_number_description = Usually consists of 5 or 6 symbols. The first two letters are the airline’s letter code. The last 3-4 digits are the number of a particular flight of this airline textItems_hint_flight_number_find = Flight number can be found in the e-mail from the airline or on your boarding pass textItems_offshootApp_decision = You have indicated that this passenger would like to create their own personal application. If you proceed, they will be removed as one of your fellow passengers and you will be given a link for their new profile to share with them. Would you like to proceed? textItems_offshootApp_profileLinkMsg = Please copy the profile link below and send it to them. They now have their own profile and application. They have been excluded from your claim. textItems_russianRegion_ADYGEA = Adygea textItems_russianRegion_ALTAIKRAI = Altai Krai textItems_russianRegion_ALTAIREPUBLIC = Altai Republic textItems_russianRegion_AMUROBLAST = Amur Oblast textItems_russianRegion_ARKHANGELSKOBLAST = Arkhangelsk Oblast textItems_russianRegion_ASTRAKHANOBLAST = Astrakhan Oblast textItems_russianRegion_BASHKORTOSTAN = Bashkortostan textItems_russianRegion_BELGORODOBLAST = Belgorod Oblast textItems_russianRegion_BRYANSKOBLAST = Bryansk Oblast textItems_russianRegion_BURYATIA = Buryatia textItems_russianRegion_CHECHENREPUBLIC = Chechen Republic textItems_russianRegion_CHELYABINSKOBLAST = Chelyabinsk Oblast textItems_russianRegion_CHUKOTKAAUTONOMOUSOKRUG = Chukotka Autonomous Okrug textItems_russianRegion_CHUVASHREPUBLIC = Chuvash Republic textItems_russianRegion_CRIMEA = Crimea textItems_russianRegion_DAGESTAN = Dagestan textItems_russianRegion_INGUSHETIA = Ingushetia textItems_russianRegion_IRKUTSKOBLAST = Irkutsk Oblast textItems_russianRegion_IVANOVOOBLAST = Ivanovo Oblast textItems_russianRegion_JEWISHAUTONOMOUSOBLAST = Jewish Autonomous Oblast textItems_russianRegion_KABARDINO = Kabardino-Balkar Republic textItems_russianRegion_KALININGRADOBLAST = Kaliningrad Oblast textItems_russianRegion_KALMYKIA = Kalmykia textItems_russianRegion_KALUGAOBLAST = Kaluga Oblast textItems_russianRegion_KAMCHATKAKRAI = Kamchatka Krai textItems_russianRegion_KARACHAY = Karachay-Cherkess Republic textItems_russianRegion_KARELIA = Karelia textItems_russianRegion_KEMEROVOOBLAST = Kemerovo Oblast textItems_russianRegion_KHABAROVSKKRAI = Khabarovsk Krai textItems_russianRegion_KHAKASSIA = Khakassia textItems_russianRegion_KHANTY = Khanty Mansi Autonomous Okrug Yugra textItems_russianRegion_KIROVOBLAST = Kirov Oblast textItems_russianRegion_KOMIREPUBLIC = Komi Republic textItems_russianRegion_KOSTROMAOBLAST = Kostroma Oblast textItems_russianRegion_KRASNODARKRAI = Krasnodar Krai textItems_russianRegion_KRASNOYARSKKRAI = Krasnoyarsk Krai textItems_russianRegion_KURGANOBLAST = Kurgan Oblast textItems_russianRegion_KURSKOBLAST = Kursk Oblast textItems_russianRegion_LENINGRADOBLAST = Leningrad Oblast textItems_russianRegion_LIPETSKOBLAST = Lipetsk Oblast textItems_russianRegion_MAGADANOBLAST = Magadan Oblast textItems_russianRegion_MARIELREPUBLIC = Mari El Republic textItems_russianRegion_MORDOVIA = Mordovia textItems_russianRegion_MOSCOW = Moscow textItems_russianRegion_MOSCOWOBLAST = Moscow Oblast textItems_russianRegion_MURMANSKOBLAST = Murmansk Oblast textItems_russianRegion_NENETSAUTONOMOUSOKRUG = Nenets Autonomous Okrug textItems_russianRegion_NIZHNYNOVGORODOBLAST = Nizhny Novgorod Oblast textItems_russianRegion_NORTHOSSETIA = North Ossetia-Alania textItems_russianRegion_NOVGORODOBLAST = Novgorod Oblast textItems_russianRegion_NOVOSIBIRSKOBLAST = Novosibirsk Oblast textItems_russianRegion_OMSKOBLAST = Omsk Oblast textItems_russianRegion_ORENBURGOBLAST = Orenburg Oblast textItems_russianRegion_ORYOLOBLAST = Oryol Oblast textItems_russianRegion_OTHER = Other textItems_russianRegion_PENZAOBLAST = Penza Oblast textItems_russianRegion_PERMKRAI = Perm Krai textItems_russianRegion_PRIMORSKYKRAI = Primorsky Krai textItems_russianRegion_PSKOVOBLAST = Pskov Oblast textItems_russianRegion_ROSTOVOBLAST = Rostov Oblast textItems_russianRegion_RYAZANOBLAST = Ryazan Oblast textItems_russianRegion_SAINTPETERSBURG = Saint Petersburg textItems_russianRegion_SAKHA = Sakha (Yakutia) Republic textItems_russianRegion_SAKHALINOBLAST = Sakhalin Oblast textItems_russianRegion_SAMARAOBLAST = Samara Oblast textItems_russianRegion_SARATOVOBLAST = Saratov Oblast textItems_russianRegion_SEVASTOPOL = Sevastopol textItems_russianRegion_SMOLENSKOBLAST = Smolensk Oblast textItems_russianRegion_STAVROPOLKRAI = Stavropol Krai textItems_russianRegion_SVERDLOVSKOBLAST = Sverdlovsk Oblast textItems_russianRegion_TAMBOVOBLAST = Tambov Oblast textItems_russianRegion_TATARSTAN = Tatarstan textItems_russianRegion_TOMSKOBLAST = Tomsk Oblast textItems_russianRegion_TULAOBLAST = Tula Oblast textItems_russianRegion_TUVAREPUBLIC = Tuva Republic textItems_russianRegion_TVEROBLAST = Tver Oblast textItems_russianRegion_TYUMENOBLAST = Tyumen Oblast textItems_russianRegion_UDMURTREPUBLIC = Udmurt Republic textItems_russianRegion_ULYANOVSKOBLAST = Ulyanovsk Oblast textItems_russianRegion_VLADIMIROBLAST = Vladimir Oblast textItems_russianRegion_VOLGOGRADOBLAST = Volgograd Oblast textItems_russianRegion_VOLOGDAOBLAST = Vologda Oblast textItems_russianRegion_VORONEZHOBLAST = Voronezh Oblast textItems_russianRegion_YAMALO = Yamalo-Nenets Autonomous Okrug textItems_russianRegion_YAROSLAVLOBLAST = Yaroslavl Oblast textItems_russianRegion_ZABAYKALSKYKRAI = Zabaykalsky Krai textItems_legalOutsource_action = Now we need your consent to proceed. Please click the "Agree to start legal process" button textItems_legalOutsource_description = The airline refused to pay out your claim and we are planning to take legal actions. Upon your agreement, we will start legal actions against the airline. It will not cost you anything, as always we cover all costs and risks. input_legalOutsource_agree = Agree to start legal process input_disagreeToProceed = Stop processing the application textItems_assignmentForm_description = In order to represent you, we need you to fill in and sign the assignment form by hand. For each passenger please print, fill, sign, and then scan or photograph the assignment form and then upload it to the corresponding passenger in the section at the bottom of this page textItems_assignmentForm_heading = We need your consent to continue textItems_chasingDocuments_ID_description = Please upload a scan or a photo of your passport or ID which you used for booking. It should clearly show your first and last name, photo, signature, and ID number. Providing a copy is a requirement of the airline. textItems_chasingDocuments_general_description = Please complete the linked document and then upload it below textItems_chasingDocuments_handSignedPoA_description = Please download the linked document and sign it by hand, then scan and upload it. It is important for the signature to be identical to the signature in the passport / ID textSaved = Saved textTransfersNotSupported = Unfortunately, transfers to this country are currently unavailable. textIdMangoHeader = Identification document textIdMangoHeaderTwo = In order to receive your payout, please upload the documents in the field below. textIdMangoDescritionOne = What is the issuing country of your identification document? textIdMangoDescritionTwo = We kindly ask you to upload a colour photo (not a scan) of one of the following documents: textIdMangoDescritionPassport = Passport textIdMangoDescritionID = National ID card textIdMangoDescritionDrivingLicense = Driving License textIdMangoDescritionPassport2PageSpread = (2-page spread) textIdMangoDescritionSeparatePhoto = (separate photo for each side) textIdMangoDescritionRequirements = Requirements: textIdMangoDescritionCropped = The cropped image will not be accepted, and the picture should distinctly display your first and last name, photo, signature, and document number in high resolution without glare, reflections, or blurriness. textIdMangoDescritionVerification = Verification in the payment system is only possible if the photo meets these requirements. textIdMangoDescritionDocumentInfo = Upload two files, a separate one for each side textIdMangoDescritionThree = Ensure that the document is valid. The picture with visible document edges should distinctly display your first and last name, photo, signature, and document number. textIdMangoDescritionFour = Unfortunately, choosing this country may cause delays in processing your identification documents due to technical and compliance reasons. It's recommended to upload an ID from a different country if possible. textIdMangoDescritionUploadFor = Upload document for: textItems_postCodeExample = LT-44318 bankdetails_unsupported = Unfortunately, we do not currently support transfers to this currency in this country. Please select an account in a different currency or country. If you don’t have such an opportunity, write to us at team@compensair.com bankInputs_SWIFT = SWIFT Code bankInputs_bankName = Bank Name errors_SWIFT = Please enter BIC / SWIFT errors_swiftCode = Please enter BIC / SWIFT errors_IBAN = Please enter IBAN errors_IBANeurOutside = Please enter IBAN errors_bankCode = Please enter BIC / SWIFT errors_bankCodeVnd = Please enter BIC / SWIFT errors_bankName = Please enter Bank Name errors_abartn = Please enter ACH bankInputs_bsbCode = BSB Code errors_bsbCode = Please enter BSB Code bankInputs_accountType = Account type bankInputs_transitNumber = Transit number bankInputs_institutionNumber = Institution number errors_transitNumber = Please enter Transit number errors_institutionNumber = Please enter Institution number errors_accountType = Please select Account type bankInputs_accountType = Account type bankInputs_transitNumber = Transit number bankInputs_institutionNumber = Institution number errors_transitNumber = Please enter Transit number errors_institutionNumber = Please enter Institution number errors_accountType = Please select Account type bankInputs_ifscCode = IFSC Code errors_ifscCode = Please enter IFSC Code bankInputs_clabe = Account number CLABE errors_clabe = Please enter Account number CLABE